What this business is, and what it is not
We take plumbing calls and send licensed plumbers to the address. That is the whole model. The dispatch address is 1436 S Legend Hills Dr, Clearfield, UT 84015, on the southeast edge of the city near the Layton line.
The person who arrives at your door is a licensed plumber, and you are free to verify that. We do not publish ratings, review counts or award claims on this site, because a number you cannot check is not worth printing.
Coverage runs across north Davis County and into Weber County. Clearfield, Layton, Syracuse, Clinton and Sunset are in Davis County, and Roy is in Weber.
How a call turns into a repair
Every job follows the same short path, whether it is a flooded kitchen or a dripping tub spout.
You call and describe the problem
Call (801) 207-7520. The dispatcher asks what you see and hear, your address and nearest cross street, and whether the property is a home or a business.
You get first steps while you wait
For a leak you are told to close the main shutoff. For a backup you are told to stop using water. We never promise an arrival time, because that would be a guess.
The plumber diagnoses before quoting
The plumber looks, tests and explains the cause. Only then do you hear the price and the options, and work starts after you agree.
How pricing works before work starts
A fair price depends on what the plumber finds, which is why a phone number for an unseen problem is usually a guess. You can expect a clear price before any work begins. These are the factors that move it.
- Access
- A pipe behind an open basement ceiling costs less to reach than one inside a finished wall or under a slab.
- Depth and distance
- A short fixture repair differs from a buried line that needs excavation and a Blue Stakes locate.
- Parts and materials
- A common cartridge or flapper is cheap. A tank, a valve body or a length of pipe changes the total.
- Time of day
- Nights, weekends and holidays can cost more than a weekday visit, and you are told so up front.
- Permits and testing
- Some work needs a permit or a pressure test, and permit rules vary, so ask the Clearfield City building department.
Insurance usually responds to sudden and accidental damage, not to wear and tear, so read your policy before you call a claims line. If something changes once a wall is open, the price conversation happens again before the work does.
Questions about cost are welcome on the line at (801) 207-7520.
How to check any plumber's license in Utah
Utah licenses plumbers through the Division of Occupational and Professional Licensing, part of the state Department of Commerce. The classes are apprentice, journeyman, residential journeyman, master and residential master. The division runs a public Verify a License search on the state website.
Ask any plumber for a full name and license class, then search it before you let them in. Do this with us and with everyone else, because the check takes two minutes and a mismatch tells you what you need to know.
Source: Utah Division of Occupational and Professional Licensing, Department of Commerce (commerce.utah.gov/dopl/plumbing).
What we do not do
Honest limits save you a wasted call, so here they are.
- We do not treat septic systems. Clearfield sewer service comes from North Davis Sewer District.
- We do not respond to gas leaks. If you smell gas, leave the building and call 911 or the gas utility.
- We do not work on utility-owned mains. Problems in the street belong to the city or the sewer district.
- We do not promise arrival times or give hard prices for problems nobody has seen.
- We do not take requests through web forms, because a phone call is faster.
A camera cannot find a leak inside a wall by itself, and we will say so when that is the case.
Questions worth asking any plumber, including ours
A good plumber answers these without hesitation.
- What is your name and license class?
- What do you think is causing this, and how do you know?
- What are the repair options, and what does each cost?
- Does this job need a permit?
- What happens if you find something different once you open it up?
Where the plumbers go
Our dispatch reaches homes and businesses around Hill Air Force Base, the Freeport Center and the neighborhoods along State Street. Clinton and Sunset share ZIP 84015 with Clearfield, so give your town when you call.
Browse every plumbing service we dispatch for, check the service area list, or go to the contact page for the dispatch address and what to have ready.
About the business, answered plainly
Is Clearfield Express Plumbing a plumbing company or a dispatch service?
A dispatch service. We send licensed plumbers to your address, the line is answered 24/7, and the plumber who visits holds a Utah license you can verify. We would rather say that plainly than imply a larger operation.
Who will actually come to my door?
A licensed plumber assigned to your call. Ask for the plumber's name and license class when they arrive, then check it with the state Verify a License search. That is a normal request and a good habit with any tradesperson.
Do you charge for a visit even if you cannot fix the problem?
The price for diagnosis and for repair is explained before work starts, so nothing is a surprise. If the problem is outside plumbing or belongs to a utility, the plumber says so and tells you who to call.
Why do you not list years in business or review counts?
Because a figure you cannot verify is just decoration. We list what you can check: a 24/7 line, a clear price before work, licensed plumbers, and a street address you can find on the map.
Can you help with a problem on the sewer district's side of the line?
Not on district-owned pipe. North Davis Sewer District handles its own lines, and the plumber can tell you whether your trouble is on the private side. Confirm where the district line ends with the district itself.